object(stdClass)#2218 (19) { ["absolute_url"]=> string(72) "https://careers.appsflyer.com/jobs/position/8422801002?gh_jid=8422801002" ["data_compliance"]=> array(1) { [0]=> object(stdClass)#2261 (6) { ["type"]=> string(4) "gdpr" ["requires_consent"]=> bool(false) ["requires_processing_consent"]=> bool(false) ["requires_retention_consent"]=> bool(false) ["retention_period"]=> NULL ["demographic_data_consent_applies"]=> bool(false) } } ["internal_job_id"]=> int(6364071002) ["location"]=> object(stdClass)#2235 (1) { ["name"]=> string(12) "Buenos Aires" } ["metadata"]=> NULL ["id"]=> int(8422801002) ["updated_at"]=> string(25) "2026-02-17T17:18:04-05:00" ["requisition_id"]=> string(4) "2735" ["title"]=> string(32) "Senior Customer Success Manager " ["company_name"]=> string(9) "AppsFlyer" ["first_published"]=> string(25) "2026-02-17T17:18:04-05:00" ["language"]=> string(2) "en" ["content"]=> string(5695) "<p>AppsFlyer helps brands make good choices for their business and their customers with its advanced measurement, data analytics, deep linking, engagement, fraud protection, data clean room, and privacy-preserving technologies. Built on the idea that brands can increase customer privacy while providing exceptional experiences, AppsFlyer empowers thousands of creators and 10,000+ technology partners to create better, more meaningful customer relationships.</p> <p>We’re looking for a Senior Customer Success Manager to join our Argentina office and support a portfolio of Mid Market customers in North America. This is a high-ownership role focused on driving measurable customer value, retention, and growth through product adoption, solving problems proactively, and partnership with sales.&nbsp;</p> <p>As a Senior CSM, you act as a strategic advisor and growth partner to your customers while also contributing to the success of the broader Customer Success team. Our CS culture is customer‑obsessed and results‑driven—we coach for impact, operate with rigor, and influence at scale across Sales, Product, and Marketing.</p> <h3><strong>What You’ll Do:</strong></h3> <ul> <li>Client Value Realization:&nbsp; drive customer outcomes, and product adoption across your team’s portfolio of customers. Partner with Sales to mitigate client risk and run expansion motions, across Strategic, Enterprise and Mid-Market customer segments, leading to improved Gross Revenue Retention and Net Revenue Retention.&nbsp;&nbsp;</li> <li>Ability to travel 25% onsite to customers and key internal onsites.&nbsp;</li> <li>Own the post-sales relationship, in conjunction with your sales partner, for a portfolio of customers focused in North America to drive retention and growth.</li> <li>Lead onboarding, training, and enablement sessions, translating complex AppsFlyer products and data concepts into clear, actionable outcomes for customers.</li> <li>Conduct regular check-ins, usage reviews, and strategic syncs to ensure engagement and satisfaction.</li> <li>Run Executive Business Reviews (EBRs) with senior customer stakeholders to showcase impact and align on goals.</li> <li>Act as a growth partner by understanding customers’ business goals and analyzing customer data to surface insights, identify mutual growth opportunities, and recommend optimizations to drive measurable value realization.</li> <li>Capture feedback and work closely with Product, R&amp;D, and Support teams to drive improvements.</li> <li>Actively support renewal conversations and identify opportunities for feature adoption or account expansion.</li> <li>Lead customer issue management by proactively identifying risks, coordinating cross-functional resources, and driving issues through to resolution.</li> <li>Collaborate with internal teams, including Sales, Product, and Support, to deliver customer outcomes.</li> <li>Act as a mentor and force-multiplier for other CSMs by sharing best practices and contributing to team initiatives.</li> </ul> <h3><strong>What You have:</strong></h3> <ul> <li>5+ years of experience in Customer Success, Account Management, or a client-facing SaaS or digital/mobile agency role.</li> <li>Proven ability to manage complex customer relationships and influence retention and growth outcomes.</li> <li>Strong communication skills with executive, technical, and business audiences.</li> <li>Experience with attribution, data, and digital advertising in a mobile and/or omnichannel world.&nbsp; Understanding of SDK’s, API’s and mobile attribution tools.</li> <li>Analytical thinker, comfortable working with data and turning insights into action.</li> <li>Proactive and solutions-driven with high autonomy, ownership, and ability to operate in ambiguity.</li> <li>Comfortable working in a fast-paced, multicultural, and evolving environment.</li> <li>Tooling: MMP's, attribution and SaaS marketing/remarketing technologies, including the technical experience required to guide customers through implementation.</li> <li>Demonstrated ability to leverage AI tools (e.g., ChatGPT, Claude) to drive efficiency and scale across customer-facing workflows - from account research and data synthesis to communication and strategic planning.</li> </ul> <p>As a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners.</p> <p><br><a class="c-link" href="https://www.appsflyer.com/blog/how-all-in-shaped-our-story-and-could-define-your-career/" target="_blank" data-stringify-link="https://www.appsflyer.com/blog/how-all-in-shaped-our-story-and-could-define-your-career/" data-sk="tooltip_parent">“As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.”</a>&nbsp;Oren Kaniel, CEO</p>" ["departments"]=> array(1) { [0]=> object(stdClass)#2234 (4) { ["id"]=> int(4017674002) ["name"]=> string(16) "Customer Success" ["child_ids"]=> array(0) { } ["parent_id"]=> NULL } } ["offices"]=> array(1) { [0]=> object(stdClass)#2233 (5) { ["id"]=> int(4009216002) ["name"]=> string(9) "Argentina" ["location"]=> NULL ["child_ids"]=> array(1) { [0]=> int(4007801002) } ["parent_id"]=> NULL } } ["compliance"]=> array(4) { [0]=> object(stdClass)#2232 (3) { ["type"]=> string(4) "eeoc" ["questions"]=> array(0) { } ["description"]=> string(272) "<p>PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. 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The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.</p> <p>Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at <a href="https://www.dol.gov/ofccp" target="_blank">www.dol.gov/ofccp</a>.</p> <strong>How do you know if you have a disability?</strong> <p>A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. <strong>Disabilities include, but are not limited to:</strong></p> <ul> <li>Alcohol or other substance use disorder (not currently using drugs illegally)</li> <li>Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS</li> <li>Blind or low vision</li> <li>Cancer (past or present)</li> <li>Cardiovascular or heart disease</li> <li>Celiac disease</li> <li>Cerebral palsy</li> <li>Deaf or serious difficulty hearing</li> <li>Diabetes</li> <li>Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders</li> <li>Epilepsy or other seizure disorder</li> <li>Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome</li> <li>Intellectual or developmental disability</li> <li>Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD</li> <li>Missing limbs or partially missing limbs</li> <li>Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports</li> <li>Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)</li> <li>Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities</li> <li>Partial or complete paralysis (any cause)</li> <li>Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema</li> <li>Short stature (dwarfism)</li> <li>Traumatic brain injury</li> </ul> " } [2]=> object(stdClass)#2225 (3) { ["type"]=> string(4) "eeoc" ["questions"]=> array(1) { [0]=> object(stdClass)#2224 (3) { ["required"]=> bool(false) ["label"]=> string(13) "VeteranStatus" ["fields"]=> array(1) { [0]=> object(stdClass)#2223 (3) { ["name"]=> string(14) "veteran_status" ["type"]=> string(25) "multi_value_single_select" ["values"]=> array(3) { [0]=> object(stdClass)#2222 (2) { ["label"]=> string(22) "I don't wish to answer" ["value"]=> string(1) "3" } [1]=> object(stdClass)#2221 (2) { ["label"]=> string(71) "I identify as one or more of the classifications of a protected veteran" ["value"]=> string(1) "2" } [2]=> object(stdClass)#2220 (2) { ["label"]=> string(28) "I am not a protected veteran" ["value"]=> string(1) "1" } } } } } } ["description"]=> string(1771) "<p> If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: </p> <p>A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.</p> <p>A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.</p> <p>An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.</p> <p>An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.</p> " } [3]=> object(stdClass)#1912 (3) { ["type"]=> string(4) "eeoc" ["questions"]=> array(2) { [0]=> object(stdClass)#2001 (3) { ["required"]=> bool(false) ["label"]=> string(4) "Race" ["fields"]=> array(1) { [0]=> object(stdClass)#1990 (3) { ["name"]=> string(4) "race" ["type"]=> string(25) "multi_value_single_select" ["values"]=> array(8) { [0]=> object(stdClass)#1989 (2) { ["label"]=> string(24) "Decline To Self Identify" ["value"]=> string(1) "8" } [1]=> object(stdClass)#1988 (2) { ["label"]=> string(17) "Two or More Races" ["value"]=> string(1) "7" } [2]=> object(stdClass)#1987 (2) { ["label"]=> string(41) "Native Hawaiian or Other Pacific Islander" ["value"]=> string(1) "6" } [3]=> object(stdClass)#1986 (2) { ["label"]=> string(5) "White" ["value"]=> string(1) "5" } [4]=> object(stdClass)#1985 (2) { ["label"]=> string(18) "Hispanic or Latino" ["value"]=> string(1) "4" } [5]=> object(stdClass)#1984 (2) { ["label"]=> string(25) "Black or African American" ["value"]=> string(1) "3" } [6]=> object(stdClass)#1983 (2) { ["label"]=> string(5) "Asian" ["value"]=> string(1) "2" } [7]=> object(stdClass)#1982 (2) { ["label"]=> string(33) "American Indian or Alaskan Native" ["value"]=> string(1) "1" } } } } } [1]=> object(stdClass)#1981 (3) { ["required"]=> bool(false) ["label"]=> string(6) "Gender" ["fields"]=> array(1) { [0]=> object(stdClass)#1980 (3) { ["name"]=> string(6) "gender" ["type"]=> string(25) "multi_value_single_select" ["values"]=> array(3) { [0]=> object(stdClass)#1979 (2) { ["label"]=> string(24) "Decline To Self Identify" ["value"]=> string(1) "3" } [1]=> object(stdClass)#1978 (2) { ["label"]=> string(6) "Female" ["value"]=> string(1) "2" } [2]=> object(stdClass)#1977 (2) { ["label"]=> string(4) "Male" ["value"]=> string(1) "1" } } } } } } ["description"]=> string(618) "<h3><strong>Voluntary Self-Identification</strong></h3><br/><p>For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. 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Your information will be processed by AppsFlyer as detailed in our Job Candidates Privacy Notice

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