object(stdClass)#2215 (20) { ["absolute_url"]=> string(72) "https://careers.appsflyer.com/jobs/position/8547028002?gh_jid=8547028002" ["data_compliance"]=> array(1) { [0]=> object(stdClass)#2262 (6) { ["type"]=> string(4) "gdpr" ["requires_consent"]=> bool(false) ["requires_processing_consent"]=> bool(false) ["requires_retention_consent"]=> bool(false) ["retention_period"]=> NULL ["demographic_data_consent_applies"]=> bool(false) } } ["internal_job_id"]=> int(6413982002) ["location"]=> object(stdClass)#2232 (1) { ["name"]=> string(7) "Bangkok" } ["metadata"]=> NULL ["id"]=> int(8547028002) ["updated_at"]=> string(25) "2026-05-13T05:22:57-04:00" ["requisition_id"]=> string(4) "2808" ["title"]=> string(24) "Customer Success Manager" ["company_name"]=> string(9) "AppsFlyer" ["first_published"]=> string(25) "2026-05-13T05:22:57-04:00" ["language"]=> string(2) "en" ["application_deadline"]=> NULL ["content"]=> string(4804) "<h3><strong>About AppsFlyer</strong></h3> <p>AppsFlyer is a global leader in mobile measurement and marketing analytics. With 25+ offices worldwide, we help the world’s top brands grow smarter through data. Our culture is built on ownership, empathy, and a relentless focus on customer success.</p> <p>We believe in local empowerment backed by global excellence, and our Bangkok team is a key part of our APAC presence.</p> <h3><strong>About the Role</strong></h3> <p>We’re looking for a Customer Success Manager to join our Bangkok office and support a portfolio of Enterprise customers. This is a high-ownership role focused on driving product adoption, solving problems proactively, and maximizing customer outcomes.</p> <p>As the face of AppsFlyer to your accounts, you'll serve as a trusted advisor, product expert, and growth partner, ensuring that customers extract real value and renew with confidence.</p> <h3><strong>What You’ll Do:</strong></h3> <ul> <li>Manage the post-sales relationship for a portfolio of customers across Thailand and the SEA regions.&nbsp;</li> <li>Lead onboarding, training, and enablement sessions to set customers up for long-term success.</li> <li>Conduct regular check-ins, usage reviews, and strategic syncs to ensure engagement and satisfaction.</li> <li>Run Executive Business Reviews (EBRs) with key stakeholders to showcase impact and align on goals.</li> <li>Analyze customer data to surface insights, troubleshoot challenges, and recommend optimizations.</li> <li>Capture feedback and work closely with Product, R&amp;D, and Support teams to drive improvements.</li> <li>Actively support renewal conversations and identify opportunities for feature adoption or account expansion.</li> <li>Collaborate with internal teams, including Sales, Product, and Support teams, to drive results.</li> </ul> <h3><strong>What You Bring:</strong></h3> <ul> <li>3–5 years of experience in Customer Success, Account Management, or a client-facing SaaS role.</li> <li>Strong relationship-building skills with experience handling multiple accounts.</li> <li>Clear and confident communicator across both technical and business audiences.</li> <li>Analytical thinker, comfortable working with data and turning insights into action.</li> <li>Proactive and solutions-driven with high personal ownership.</li> <li>Comfortable working in a fast-paced, multicultural, and evolving environment.</li> <li>Professional fluency in English; proficiency in the Thai language is mandatory.</li> </ul> <h3><strong>Nice to Have:</strong></h3> <ul> <li>Exposure to mobile marketing, martech, or analytics platforms.</li> <li>Understanding of SDKs, APIs, or mobile attribution tools.</li> <li>Experience working with product or technical teams.</li> <li>Familiarity with AI-powered tools and workflows that enhance productivity and decision-making.</li> </ul> <h3><strong>What we offer:</strong></h3> <ul> <li>You'll join a team that values curiosity, growth, and meaningful impact.</li> <li>Our Bangkok office blends local autonomy with global collaboration.</li> <li>You’ll work with innovative customers and an experienced regional team.</li> <li>Our leadership invests in people, and your growth path is actively supported.</li> </ul> <h3><strong>Why Join Us?</strong></h3> <p>At AppsFlyer, you’ll join a team that’s globally connected, values curiosity, and believes in making an impact beyond titles.&nbsp;</p> <p>As a Customer Success Manager, you’ll work alongside some of the best minds in MarTech, gain exposure to industry-leading clients, and play a key role in shaping digital transformation journeys across Vietnam’s most innovative businesses.</p> <p>AppsFlyer fosters a culture where learning, innovation, and personal development are actively supported. Your contributions during this time will be both visible and meaningful—not just to our internal teams, but to the customers whose success you’ll help drive.&nbsp;</p> <p>We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive environment. We encourage all qualified candidates to apply—even if you don’t meet every requirement listed.</p>" ["departments"]=> array(1) { [0]=> object(stdClass)#2231 (4) { ["id"]=> int(4057734002) ["name"]=> string(22) "Global Client Services" ["child_ids"]=> array(0) { } ["parent_id"]=> NULL } } ["offices"]=> array(1) { [0]=> object(stdClass)#2230 (5) { ["id"]=> int(4009213002) ["name"]=> string(7) "Bangkok" ["location"]=> string(7) "Bangkok" ["child_ids"]=> array(0) { } ["parent_id"]=> int(4009212002) } } ["compliance"]=> array(4) { [0]=> object(stdClass)#2229 (3) { ["type"]=> string(4) "eeoc" ["questions"]=> array(0) { } ["description"]=> string(272) "<p>PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. 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The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.</p> <p>Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at <a href="https://www.dol.gov/ofccp" target="_blank">www.dol.gov/ofccp</a>.</p> <strong>How do you know if you have a disability?</strong> <p>A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. <strong>Disabilities include, but are not limited to:</strong></p> <ul> <li>Alcohol or other substance use disorder (not currently using drugs illegally)</li> <li>Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS</li> <li>Blind or low vision</li> <li>Cancer (past or present)</li> <li>Cardiovascular or heart disease</li> <li>Celiac disease</li> <li>Cerebral palsy</li> <li>Deaf or serious difficulty hearing</li> <li>Diabetes</li> <li>Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders</li> <li>Epilepsy or other seizure disorder</li> <li>Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome</li> <li>Intellectual or developmental disability</li> <li>Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD</li> <li>Missing limbs or partially missing limbs</li> <li>Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports</li> <li>Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)</li> <li>Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities</li> <li>Partial or complete paralysis (any cause)</li> <li>Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema</li> <li>Short stature (dwarfism)</li> <li>Traumatic brain injury</li> </ul> " } [2]=> object(stdClass)#2222 (3) { ["type"]=> string(4) "eeoc" ["questions"]=> array(1) { [0]=> object(stdClass)#2221 (3) { ["required"]=> bool(false) ["label"]=> string(13) "VeteranStatus" ["fields"]=> array(1) { [0]=> object(stdClass)#2220 (3) { ["name"]=> string(14) "veteran_status" ["type"]=> string(25) "multi_value_single_select" ["values"]=> array(3) { [0]=> object(stdClass)#2219 (2) { ["label"]=> string(22) "I don't wish to answer" ["value"]=> string(1) "3" } [1]=> object(stdClass)#2218 (2) { ["label"]=> string(71) "I identify as one or more of the classifications of a protected veteran" ["value"]=> string(1) "2" } [2]=> object(stdClass)#2217 (2) { ["label"]=> string(28) "I am not a protected veteran" ["value"]=> string(1) "1" } } } } } } ["description"]=> string(1771) "<p> If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: </p> <p>A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.</p> <p>A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.</p> <p>An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.</p> <p>An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.</p> " } [3]=> object(stdClass)#2241 (3) { ["type"]=> string(4) "eeoc" ["questions"]=> array(2) { [0]=> object(stdClass)#2239 (3) { ["required"]=> bool(false) ["label"]=> string(4) "Race" ["fields"]=> array(1) { [0]=> object(stdClass)#1990 (3) { ["name"]=> string(4) "race" ["type"]=> string(25) "multi_value_single_select" ["values"]=> array(8) { [0]=> object(stdClass)#1989 (2) { ["label"]=> string(24) "Decline To Self Identify" ["value"]=> string(1) "8" } [1]=> object(stdClass)#1988 (2) { ["label"]=> string(17) "Two or More Races" ["value"]=> string(1) "7" } [2]=> object(stdClass)#1987 (2) { ["label"]=> string(41) "Native Hawaiian or Other Pacific Islander" ["value"]=> string(1) "6" } [3]=> object(stdClass)#1986 (2) { ["label"]=> string(5) "White" ["value"]=> string(1) "5" } [4]=> object(stdClass)#1985 (2) { ["label"]=> string(18) "Hispanic or Latino" ["value"]=> string(1) "4" } [5]=> object(stdClass)#1984 (2) { ["label"]=> string(25) "Black or African American" ["value"]=> string(1) "3" } [6]=> object(stdClass)#1983 (2) { ["label"]=> string(5) "Asian" ["value"]=> string(1) "2" } [7]=> object(stdClass)#1982 (2) { ["label"]=> string(33) "American Indian or Alaskan Native" ["value"]=> string(1) "1" } } } } } [1]=> object(stdClass)#1981 (3) { ["required"]=> bool(false) ["label"]=> string(6) "Gender" ["fields"]=> array(1) { [0]=> object(stdClass)#1980 (3) { ["name"]=> string(6) "gender" ["type"]=> string(25) "multi_value_single_select" ["values"]=> array(3) { [0]=> object(stdClass)#1979 (2) { ["label"]=> string(24) "Decline To Self Identify" ["value"]=> string(1) "3" } [1]=> object(stdClass)#1978 (2) { ["label"]=> string(6) "Female" ["value"]=> string(1) "2" } [2]=> object(stdClass)#1977 (2) { ["label"]=> string(4) "Male" ["value"]=> string(1) "1" } } } } } } ["description"]=> string(618) "<h3><strong>Voluntary Self-Identification</strong></h3><br/><p>For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. 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Your information will be processed by AppsFlyer as detailed in our Job Candidates Privacy Notice

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